What is a virtual agency?

Where most agencies have an office, full-time staff and expenditures they pass off to you, Cascade Communications works with some of the best contractors in the business ranging from former journalists and PR pros from some of the top corporate agencies. Our Communications Specialists are all over the U.S., they're plugged in to technology and share the high standards the company was built on. They work from their home offices and enjoy the work/life balance of being part of a virtual firm. We only work with the best because only the best is good enough for our clients.

How does your firm work?

We want to be long-term partners for our clients so most of them are on annual retainers, but we do offer by-project and short term project work as well. First we talk with you and conduct research to learn about your business and industry. We listen to media and consumers online to find out what's happening and where the opportunities lie for your business. But we don't just think about public relations, Cascade Communications is a full-blown marketing communications agency linking your brand with messaging to see the full scope of your business. Then we put together a proposal customized to your business. These aren't written in stone but give you an idea of what we see. Finally, we work with you to put together a campaign that fits you, your business and budget.

Will I notice anything different with your virtual firm and staff than other agencies?

Not a thing. Just because we're virtual doesn't mean that we run any different. Okay, we gather everyone for virtual coffee and meetings via Skype, and we embrace new technologies to keep in touch with our clients, but our clients notice nothing different working with us.

How will my account be staffed and who will be the point person for my business?

Being virtual has its benefits. Not only are we able to keep our fees affordable, but we're able to create the best team for each client account. President, Jennifer Fortney, is the contact for all clients and oversees every campaign.

What kind of payment do you accept?

Cascade Communications offers payment by check or credit card.

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